Where's My Sofa?

I ordered it. I paid for it. I'm still waiting for it.

Ominous Signs…


Six weeks have passed. Along with the many phone calls we’ve made to Next in an attempt to hurry them along or, at the very least, give us a more specific date for delivery. We are yet to receive any form of contact from Next. We’ve been chasing the whole time.

At the end of week 5 we were told the sofas would be ready by the end of week 6. Fair enough. We were told between 5 and 6 weeks so that’s perfectly acceptable. Buuuut at the end of week 6 we’ve been told they still aren’t ready as there are some issues with the chair that could delay the delivery. Nothing specific, mind. Just issues.

We’ll ring back later in the week.


Author: Xav

Xavier is the owner of White Heat Design (a web design and development agency in London) and MailStrike (an HTML email design and marketing web app).

He loves WordPress, nifty iPhone apps and listening to old skool Ricky Gervais XFM shows. He hates poor customer service, animal cruelty and Andy Parsons (that bald one off Mock The Week).

Follow him on Twitter if you like.

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